Hazzel May Bastida
Ecommerce Systems & Growth Partner
Profile
I build and run the systems a growing ecommerce business depends on. With 5+ years of remote experience, I run day-to-day operations for Zingo World's 15-store group, built the all-in-one platform the team works in, rebuilt seven stores on their own stack, and run the email, social and automation that bring customers back. I also founded HazzaHub, an errands app for Filipinos in places big apps don't reach.
Experience
Ecommerce Operations & Digital Marketing Specialist
Zingo World · remote · 15-store ecommerce group
- Built HQ, the group's all-in-one operations platform: a scheduler running 43 automated jobs, a team tracker and timesheets, a content pipeline, an inbox, analytics, and every store in one login (29 services connected), automating about 40 hours of manual work a week (est.).
- Rebuilt 7 stores off Shopify on their own stack (Next.js, Medusa, Stripe), from the NookiPets pilot to Yummy Tummy in 13 days; CheeqyBabe sells in 28 countries with local prices.
- Run the social content pipeline: 121 posts and reels published for 8 brands on Facebook and Instagram, briefed, produced, checked and scheduled in HQ.
- Designed branded email systems: 14 transactional templates for each of 7 stores (orders, shipping, accounts, creators).
- Manage listings, orders, suppliers and customer care across Shopify, Amazon and eBay; automate repeat work with Make.com, Zapier and Monday.com.
Founder & Product Designer
HazzaHub · own business · Dipolog City
- Designed and built an errands app and website: customers post an errand (buy, pay bills, queue, deliver and more) and a verified neighbour, a "Hopper", does it, with ID checks, in-app chat, hand-off codes and reviews.
Digital Marketing & Executive Virtual Assistant
Freelance · Upwork, OnlineJobs.ph · remote
- Supported 12 ecommerce stores end to end: daily admin, client coordination and communication.
- Built websites and CRM workflows in GoHighLevel, Klaviyo and Make; ran email sequences with open rates of 36–72%.
- Produced monthly social media analytics reports for clients, including Pineapple Harbor Guesthouse (Facebook impressions 1,021 → 18,679, April to June) and Journey's Home Care.